Asics just got a fan for life. I bought a pair of Asics Gel-Kayanos at my local megamall recently, to replace my worn-out New Balances. I'm very picky about fit (after too many bad experiences) and liked these a LOT. But when my foot doc told me to wear custom orthotics I took out the factory insoles and put the orthotics in.
Turns out I HATE the orthotics and want to try the shoes again with their original insoles, but couldn't find them anywhere. I emailed Asics to find out how to get replacements, and they sent me some immediately, along with: a mesh backpack, reflective armbands, and armwarmers! I don't actually get the armwarmers - why wouldn't you just wear a long-sleeved shirt? At least when you get too warm you can peel it off and tie it around your waist. Under what circumstances would you need arm-warmers, exactly? The other items seem much more useful.
But thanks, Asics!